​

Tawney Timbers (Pty) Ltd (“Tawney Timbers”, “we”, “our” or “us”) respects your right to privacy and is committed to protecting the personal information you share with us. This Privacy Statement explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable laws of the Republic of South Africa.

​

1. Information We Collect

 

We may collect and process personal information that you voluntarily provide to us, including:

​

• Name and surname

• Company name and registration details (if applicable)

• Contact information (email address, phone number, physical address)

• Project details and specifications submitted via our website forms

• Any other information you choose to provide when engaging with us

​

2. Purpose of Processing

​

We collect and use your personal information for the following purposes:

​

• To respond to enquiries and provide quotations

• To process and fulfil orders

• To communicate regarding orders, deliveries, and project updates

• To maintain records as required by law

• For legitimate business purposes related to our supply of goods and services

​

3. How We Protect Your Information

​

We take appropriate, reasonable technical and organisational measures to prevent loss of, damage to, or unauthorised access to personal information. These measures are regularly reviewed to ensure continued effectiveness.

​

4. Sharing of Information

​

We do not sell or rent personal information to third parties. We may share your personal information with trusted service providers, business partners, and contractors only where necessary for the purposes stated above and subject to strict confidentiality obligations.

 

5. Your Rights

​

In terms of POPIA, you have the right to:

​

• Access and request a copy of the personal information we hold about you

• Request correction, update, or deletion of your personal information

• Withdraw your consent (where applicable)

• Lodge a complaint with the Information Regulator (South Africa)

• ​

To exercise any of these rights, please contact us in writing at jonohoal@tawneytimbers.com.

​

6. Retention of Personal Information

​

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.

 

7. Changes to this Privacy Statement

​

We reserve the right to update this Privacy Statement from time to time. Any updates will be posted on our website with the effective date.

 

8. Contact Details

​

If you have any questions regarding this Privacy Statement or our processing of your personal information, please contact:

Tawney Timbers (Pty) Ltd

Company Registration Number: K2018006589
VAT Number: 9413987182
Email: jonohoal@tawneytimbers.com
Phone: +27 82 500 0261